Emergencys

  • If you are in immediate danger or witness any emergency situation, including fire, crime, or serious injury, dial 777 immediately to contact emergency services.

  • 1. When to Call 777

  • Call 777 without delay if you encounter:

  • Fire or explosion — any house, building, vehicle, or object burning or producing heavy smoke.

  • Criminal activity — theft, assault, armed threat, suspicious behavior, or any act of violence.

  • Medical emergency — serious injury, unconscious person, heart attack symptoms, severe bleeding, or accident victims.

  • Traffic accidents — especially if people are trapped, injured, or vehicles are at risk of catching fire.

  • Any situation that poses danger to life, property, or public safety.

  • 2. What to Tell the Dispatcher

  • When connected to 777, clearly state:

  • Your exact location (city, street name, nearby landmarks).

  • Your name and phone number for contact.

  • The type of emergency (fire, crime, or medical).

  • Number of people involved — conscious and unconscious.

  • Any immediate dangers (fire, gas leak, armed suspect, electrical hazard, etc.).

  • Remain calm. Follow the operator’s instructions carefully — they will guide you on what to do until police, ambulance, or firefighters arrive.

  • 3. Safety Guidance

  • Fire: Move away from the flames and smoke. Do not attempt to fight large fires. Close doors behind you if safe to do so.

  • Crime: Do not approach suspects. Move to a safe location and provide descriptions only when you are out of danger.

  • Injury/Medical: If someone is not breathing or bleeding heavily, follow dispatcher instructions for first aid or CPR.

  • 4. Cooperation with Authorities

  • Once responders arrive:

  • Follow all instructions from police officers, paramedics, or firefighters.

  • Do not interfere with emergency operations.

  • Report any missing persons, witnesses, or hazards immediately to officials on scene.

  • 5. Reminder

  • The 777 emergency line is for urgent, life-threatening situations only. Misuse of the emergency system may lead to legal penalties under the Normandian Emergency Services Act.

  • Purpose: Standardized wording for emergency call-takers and a concise script for callers. Use this during all emergency calls to gather essential information quickly, keep the caller safe, and give clear, lifesaving instructions until emergency responders arrive.

  • “Where are you?” — city/municipality.

  • “What is the exact address?” — street name, building number, apartment/unit.

  • “What is your name?” — caller’s full name.

  • “What is your phone number?” — confirm number we can call back.

  • “How many people are injured or ill?” — total count.

  • “How many people are conscious? How many are unconscious?” — give numbers for each.

  • “Is anyone breathing?” — for each unconscious person, ask yes/no/unknown.

  • “Is anyone severely bleeding or trapped?” — identify immediate threats.

  • “Is there any immediate danger at the scene (fire, gas, weapons, unstable structure)?”

  • Ask only enough follow-up to confirm safety and prioritize care; keep the call moving toward dispatching resources.

  • if youre in a danger zone where house or houses or any objects are on fire that shouldnt supposed to be: dial 777 immedieadetly